Universal Credit update for Solihull

Solihull Job Centres will start to take claims for Universal Credit from the 18th May 2015. The initial claims will be very low for the first year as they will only come from newly unemployed, single working age people.

We understand that there will be approximately 200 people per month going onto universal credit with less than 5% expected to need additional support to claim Universal Credit on line, get a bank account and help with money and debt advice. Processes, communications and training to assist colleagues and partners to help or advise customers are currently being finalised.

The next groups to move onto Universal Credit will be newly unemployed working age couples and customers with children. These are not expected until next year.

We do not have a date as yet for the transfer of our 12,000 housing benefit customers onto Universal Credit but we do not expect this to happen until at least 2017. For more information on Universal Credit please visit www.solihull.gov.uk/welfarereform

We are also excited to have Alison McGrory, Lead for Welfare Reform and Universal Credit, SMBC, at our next meeting at 10am on Fri 19th June 2015. Please join us. Lets discuss it together!

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